Phi Delta Chi

The following will be offered at the 77th Grand Council:

Leader Development Day (LDD) - Diagnosing “Difficult People”: A Leader’s Framework for Navigating Challenging Relationships

• Time: Wednesday, July 29, 2026, from 1:00 pm – 5:00 pm
• Fee: $99 for collegiates and $149 for alumni
• Space is limited to 30 participants

Every campus, group, and workplace and campus has people who are labeled “difficult.” But simply labeling someone rarely improves the situation. Labeling can prevent leaders from understanding what is driving the behavior.

This interactive workshop introduces a diagnostic framework that helps participants move beyond frustration and toward effective leadership action. This workshop introduces a simple Doing–Being–Context model. Participants will learn how to distinguish between observable behavior, deeper identity drivers (e.g., values, beliefs, and thinking styles), and environmental or system factors that influence how people behave.

Minimizing slides and lecture, the session is built around guided reflection, small-group discussion, and applied exercises. Participants will work through a real relationship from their own professional experience and use the framework to develop a Difficult Person Diagnostic Map and a practical leadership action plan.

Participants will leave with a clear mental model they can use to diagnose challenging interpersonal dynamics. They will be able to respond with greater clarity, empathy, and effectiveness.

Register for Leader Development Day

Professional Development

• Non-Traditional Pharmacy Career Panel
  • Career pathways beyond traditional roles + structured Q&A
• CV & Letter of Intent Workshop(s)
  • Practical drafting/tailoring session(s) for competitive applications
• Interview Practice
  • Mock interview practice with feedback
• PowerPoint Presentation Skills
  • Slide design + delivery skills (aligned with public speaking practice/“PowerPoint party” concept)

Officer Training

• GreekTrack Training
  • Standalone GreekTrack content
• Financial Management Workshop
  • Budgeting/action planning focus for chapter sustainability
• Chapter Structure & Function Roundtable
  • Peer sharing of best practices across chapter sizes/structures
• Conflict Resolution Training
  • Tools and scenarios for navigating chapter conflict
• Specific Officer Role Training (Lunch Sessions)
  • Role-based lunch breakouts for practical peer-to-peer learning
• Running Productive Meetings (Project Learn Content)
  • Meeting effectiveness
• Writing Competitive Thurston Cup Reports
  • Best practices + rubric interpretation